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Did you know that an average business puts 3 out of 4
 callers on hold? Without message-on-hold, over half will
hang up….. many will never call back.
Independent research by AT&T, MaxiMarketing and Qwest has
shown that no matter how customer service minded you think
your staff is, the fact of the matter is that they will put
callers on hold. It may be to locate someone, check an order
or check a price. The wait may only be 30 or 40 seconds……or it
could be longer. The point is, your caller (either a customer
or a prospect) is waiting. The research has found that once a
caller becomes frustrated and hangs up, most of the time they
will not call back.
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Research has proven that callers listening to message-on-hold
 will stay on the line 3 times longer!
When listening to messages-on-hold, time passes much more quickly
for the caller and they do not feel like they have been holding for
very long. Instead of listening to silence or an annoying radio station or
"elevator" music, they are hearing lively and useful information about the
company they are calling at a time when they are very interested in doing
business.
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The research also showed that companies that used on-hold-messaging
had a 12% increase in requests for products and services they
advertised on hold.
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It's a perfect time to tell your caller about...
| Your business |
New products |
Special promotions |
| Services you offer |
Cross-selling |
Awards received |
| Your web-site |
Hours |
Your location |
| Special holiday greetings |
Little known products |
Your experienced staff |
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Take a look at the benefits you can expect from
using a message-on-hold system for your business:
Message-On-Hold Can Increase Your Sales
Message-on-hold informs your callers and gives them
ideas about products and services they can buy from you.
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Message-On-Hold Can Strengthen Your Business' Image
Not only is message-on-hold a great informational tool, it's also
the perfect way to enhance your company's image… giving you that
competitive edge!
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Message-On-Hold Can Reduce Hang-Ups
Message-on-hold prevents callers from becoming frustrated and
hanging up. Plus it lets them know they're still connected.
And the wait will seem shorter.
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Message-On-Hold Can Improve Your Customer's Experience
Regularly updated messages of interest to your audience can eliminate
the negatives of waiting on hold and improve the quality of you
customer's telephone experience.
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Think About It..........
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Message-On-Hold is a marketing tool that compliments all your other advertising efforts.
Yellow pages, newspaper ads, direct mail, billboards, television and radio
commercials are all designed to get new customers to call you. Message-On-Hold
allows you to continue that promotional process AFTER they call.
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Our Satisfied
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Customers Say It Best...
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We're so confident you'll be satisfied with our
products and services that if at any time within the
first 90 days you feel, for any reason, that we have
failed to live up to our promises or even if we do
and you change your mind, simply return your system
to us and we will immediately and cheerfully give
you a 100% refund.
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Other highly recommended sites that can help your small business grow.
Click Here>>
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